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It was created with the business environment in mind. Microsoft Lync for Mac is a rich client that integrates messaging services, presence, videoconferencing, and voice for Lync subscribers here on Mac operating system. MICROSOFT LYNC FOR MAC KEEPS CHANGING PRESENCE TO AWAY HOW TOHow to Automatically Uninstall Lync on Mac Part 4. How to Manually Uninstall Lync on Mac Part 3. MICROSOFT LYNC FOR MAC KEEPS CHANGING PRESENCE TO AWAY MANUALTo prevent this from happening, follow the step-by-step directions below to be guided on what to do by using a manual approach or automatically using an app that has an Uninstaller feature.Īrticle Guide Part 1. Incomplete uninstallation can cause problems in the future. Upon uninstalling an app from Mac, make sure to remove it completely, including all the associated files it has, scattered on different folders. If that is the case, this article will be helpful for you because it will go through two alternative ways to completely and effectively uninstall Lync from Mac. But it's possible that it is still on your device. This Lync app is no longer supported by the most recent Mac operating system. Still need help? Go to Microsoft Community.Lync was rebranded Skype for Business in 2015. For more information about firewall or proxy issues in a Microsoft 365 environment, see the following Microsoft Knowledge Base article:Ģ409256 You can't connect to Skype for Business Online, or certain features don't work, because an on-premises firewall blocks the connection Ports 443, 5060, and 5061 must be open on the firewall and on proxy servers to let traffic pass freely. If a firewall or a proxy is preventing Lync from connecting to EWS, you may experience symptoms such as repeated credential requests, stale ABS, and intermittent Free/Busy presence issues. For more information, see the following Microsoft Knowledge Base article: If Outlook can't connect to Exchange, troubleshoot the issue as an Exchange connectivity issue. ![]() To resolve this issue, verify that Outlook has connectivity to the mailbox. If the Exchange server or EWS is unavailable, this causes Lync to continuously prompt for credentials because it can't contact Exchange for authentication. If you're repeatedly prompted to enter your credentials or receive the "Access Denied" error message, see the following Microsoft Knowledge Base article:Ģ630976 "Access Denied" error, or user is repeatedly prompted for credentials when trying to connect to Microsoft 365 by using a rich client application Solutions for Lync administrators Lync can't connect to Outlook or EWS ![]() If you are still prompted after you enter your credentials, see the following Microsoft Knowledge Base article:Ģ787614 Conversation history, contact cards, Free/Busy, and Out of Office information are unavailable when Lync fails to connect to Exchange If Lync doesn't automatically connect to EWS, Lync prompts you for credentials before it lets you access the EWS URLs. If you are prompted repeatedly after you enter your credentials, see the following Microsoft Knowledge Base article:Ģ436962 "There was a problem connecting to Microsoft Office Outlook" error when you sign in to Skype for Business Online If Lync doesn't integrate automatically with Outlook, Lync prompts you for credentials before it lets you connect to Outlook to retrieve Calendar and Free/Busy information. If the problem persists, go on to the next section.
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